Aviation Week has an article on NASA’s efforts to educate its civil service and contracted workforce. Given that bureaucracies are rule-intensive environments and that NASA is a large bureaucracy, the findings are surprising (and a bit discouraging):
NASA pays too much for educational services
NASA does not seek best-value from the educational services it acquires
NASA doesn’t have pay-back commitments for the individuals taking the educational programs
NASA doesn’t set financial caps on the educational programs
Only a fraction of the educational services procured by NASA were examined.
Somehow, this sort of effort has become self-licking ice cream cones as opposed to the original intent of being stewards of taxpayer-provided resources.